“Dear Business Owner,
Being a business owner myself I always appreciate blunt and honest feedback hence this email.
I have to say that both my wife and I were flabbergasted at how much money you have managed to save us whilst storing with you for such a long time frame. Booking it in was simple, payment was made easy, price was fixed with no surprises and most importantly, you turned up when you said you would. My only one criticism is that you were not that easy to find. We only knew about you because one of our relatives dropped your name when we asked them if we could store our things in their garage. Typical. Anyway, thanks a million and by all means feel free to use this for your new website once it is up and running. ”.
Garth & Rachael